Imagine Edgenuity Community

We are on block schedule, so our students just started their new courses.
We had one student in AP Env Sci and he just dropped because he said the quiz questions didn't match the instruction. 
Has anyone else similar complaints? 
I just reviewed the very first lesson and he is right about one question. A 5-question quiz and one of the questions wasn't addressed at all in the lesson. Maybe since it's an AP course, it's relying heavily on previously attained knowledge?
He wants his AP fees back because he says the course is so misaligned, we essentially don't have an AP Env Sci course.
Any feedback would be appreciated.
Thank you.